To effectively and economically deliver value to customers based on loyalty drivers, sales and marketing resources  must be appropriately integrated and leveraged.

Integration of field sales activities, with inside sales; customer service; web-site; catalog; email and other customer touch-points creates a holistic customer experience to advance the relationship and grow sales.  

Hunter’s consultants will partner with you to identify the skills and behaviors required for customer-facing roles, based on customer needs and preferences; help create Customer coverage models and sales organization design; assist in Sales process design, including metrics; processes; and supporting infrastructure; and identify the distinguishing activity and behavior characteristics that lead to high performance in customer-facing roles.

Hunter core competencies in support of this area include:

• Sales Coverage Design
• Position Definition Workshop
• Behavoioral Assessment
• Training Design & Delivery
• Readiness Assessment
• VBC Workshop