Jay Schiele
Vice President, Consulting

Jay Schiele is a Vice President of Consulting at Hunter Business Group. Over his career, Jay has held a wide spectrum of sales and marketing, operations, and key business leadership positions that allow him to apply business acumen and a passion for data to solving key business challenges.

Jay brings twenty-six years of progressive business leadership to this role, and most recently led a technical services and consulting organization of 150 employees serving national clients such as Blue Cross Blue Shield Association and Red Bull. Key accomplishments were utilization of voice-of-the-customer and market analysis in driving strategic planning and new revenues, successful development and launch of a new product offering, and implementation of continual process improvement supported by real-time surveying, quality and production measurements.

As a Program Executive with Inacom’s national account outsourcing group, Jay exceeded program expectations for customer satisfaction, growth, profitability and contract renewals while managing national relationships with Tenneco and Motorola. This encompassed multi-year programs that delivered solution design, implementation, service level based operations, P&L management, and employee development.

A strong foundation in B2B sales and channel management is highlighted by seven years in Europe, providing experience in a broad range of environments and business climates. Initial roles in direct sales led to district management of the German dealer program for Harris-Lanier, a U.S. based office products manufacturer. Key responsibilities included successful launches of new products, pricing strategies, market segmentation, technical product training, competitive analysis and sales training.

Jay received his bachelor’s degree in Economics from Ripon College in 1978 with foreign studies at the Frederick Wilhelm University in Bonn, Germany.

 
It is impossible to effectively manage customer activity in order to achieve desired business results without consistent customer-based processes and measures.